Friday, March 16, 2012

Preventing Internet Misuse in the Workplace

According to recent studies, the average employee spends between one and two hours a day using the Internet for personal reasons. So how do you monitor your employees’ Internet and e-mail behavior and curb excessive or inappropriate use? And do the same rules apply to contracted workers? 

 Louise Wood (woman to the right), managing director of Prodrill Energy Resource Solutions, said: “We allow employees to use the company e-mail systems and access the Internet for personal use during their working day if need be, but we are vigilant and they must not abuse this. Internet and e-mail access at work is a privilege, not a right.

Louise’s top tips on curbing employees’ Internet use:

Internet access control programs: They offer complete web security, web monitoring and Internet access control across your company network. Various programmes also allow employers to block downloads and streaming in real-time, enabling them to stop bandwidth hogging.

Contract clause: The majority of employers in this day and age have a clause written into employees’ contracts detailing exactly what type of Internet use is acceptable. Employees cannot say that they are not aware of company policy if they have signed their contract. 

Warnings: Excessive Internet use should be met with a verbal or written warning. If the use has been deemed inappropriate, suspension or even dismissal can be an option.

Educate your staff: A survey has shown that 28% of office workers did not know their company’s Internet policy. This shows that many businesses are not educating their staff or setting clear boundaries on acceptable use. Companies should consider holding internal meetings and issuing regular updates to all staff to reiterate company policy. Staff can then sign this to say they are aware of the rules. 

Legal liabilities: Employee Internet misuse can seriously damage an employer’s reputation. Legal liability can arise from issues including harassment and defamation, and transmission of trade secrets, viruses and confidential information. 

Contractors beware: Contracted staff may think that as they are not a permanent member of staff, a company’s policies do not apply to them. However, this is not the case. It is common practice for a contractor to comply with a company’s policies, including those on Internet misuse. 


1 comment:

  1. The internet access control programs seem interesting and that is what we had at my high school. However, where my mother works and where I used to work I was able to get on Facebook but not look up directions on Map Quest or download work-related files without doing it at home and bringing a flash drive in. As businesses expand their use of the internet I think certain things should be altered to better accommodate employees.

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